Letters Archives | The Better Fundraising Company

Handmade

Steven | May 23, 2023May 19, 2023Ask

Your donors (and people in general) are looking for connection.

They tend to be more interested in hearing from a human, and less interested in hearing from an organization.

So make your fundraising look like it was made by a human, not an organization.

You can add hand-written copy at the top of your letter, like this…

Put hand-drawn brackets at the edges of an important paragraph, like so…

Or even something slightly silly – but thematically on target – like this…

You can jot a note next to the P.S., like this…

These human design touches can cause discomfort for people who prioritize “looking professional.”

But your mass donors are not deciding whether to give a gift based on how professional a letter looks. If our experience is any indication, the donors on your mailing list are deciding based on whether they connect with the letter. And little human, hand-drawn touches like these make your letter feel like it was made by a human. They increase your chances of connecting.

The Big Shift

Steven | January 24, 2023January 24, 2023Ask

When most organizations write an appeal letter, they believe that the letter needs to convince the donor to support the organization.

That approach results in appeals that don’t raise as much as they could.

There’s a simple shift in thinking that results in appeals, e-appeals and newsletters that raise more money…

The Big Shift

The “shift” is this: moving from “trying to get the reader to support our organization” to “trying to get the reader to do one powerful thing for one beneficiary.”

That’s the Big Shift.

And when you write a letter that asks your reader to do one powerful thing for one beneficiary, you end up with a letter that raises more money.

It raises more money for a host of reasons, but here’s the main one: you’ve asked your donor to do something easier. And when you ask your donors to do something easier (as opposed to something harder) you get more gifts.

Because asking a donor to support your organization is a Big Ask. It means supporting your vision, your strategy, your cause, your accounting, your staffing structure, your… everything.

That’s a Big Ask because it asks your donor to do a lot. That’s fine when you’re talking to a Foundation, or submitting a long application for a grant.

But not when you’re doing direct response fundraising and you have your donor’s attention for a few seconds.

You want to make it easier for them to say “yes,” not harder. You need to make the shift.

To make this happen, customize the “one meaningful thing” for your organization. Maybe it’s moving a piece of legislation forward by one small step. Maybe it’s giving one person the tools they need to advocate for your cause. Maybe it’s making the experience of a cancer patient just a little bit easier.

You get the idea.

When you ask for something smaller, you’ll get more yesses. And you’ll get more second yesses and third yesses. Then you’ll raise more money.

What Happens Next

Here’s what happens when you internalize this shift…

Your appeal letters become easier to write. Because rather than trying to convince them to support your whole organization, you’re just trying to convince them to do one thing for one beneficiary.

And you raise more money. It’s a proven approach.

Pushback

As you make the Big Shift, you’ll notice something.

When you write appeals, you’ll find yourself (out of habit) inserting boilerplate copy about your organization – those phrases you’ve always used in the past.

And you immediately notice that those boilerplate phrases make your letter less interesting and less powerful.

You’ll start to see how the way you used to communicate was boring to everyone but insiders and core donors.

Additionally, when you circulate a draft of a letter that has made the shift, some well-meaning person will say “But we also have to mention our program that does X…” And someone else will say, “We need to add a couple paragraphs about how effective we are…”

And you will see how neither of those things make your letter more likely to convince a donor to do one meaningful thing for one beneficiary.

The Big Fear

The big fear that organizations tend to have around this approach is this: if I ask for something smaller, will my larger donors start giving smaller gifts?

In my experience (27 years and counting) this doesn’t happen. In fact, what’s more likely to happen is that you’ll start getting second gifts from your major donors – gifts that are in addition to what they normally give!

The Leap

The “big shift” is one of the shifts in thinking that helps organizations make “the leap” to the next level of fundraising success.

It helps them create fundraising that is attractive to more people than just insiders and core donors. It helps them create fundraising that acquires more new donors. It helps them grow.

The Time to Shift is Now

I hope you and your organization have made the Big Shift. I believe in the extraordinary generosity of donors – we’ve seen it this year more than ever. But I also believe this is going to be a competitive fundraising environment for at least the next several months.

Making it easier for your donors to say “yes” is a tool – a way of thinking – you should use to fund your mission. So make the “big shift” and start raising more money!

This post was originally published on October 27, 2020.

The Magic Words in Fundraising: “Let’s Try It”

Sarah Lundberg | November 10, 2022December 2, 2022Ask

In my last post, I shared what it felt like to realize that marketing rules and fundraising rules were different. Click here to see how well I handle being wrong.

Being willing to learn the rules for fundraising writing changed everything for my organization, and for me.

I walked away from my learning and writing adventure with an appeal letter that was like nothing my organization had ever tried before.

The letter was direct and clear.
The writing was simple, around a 5th grade reading level.
We told donors in a clear way what the problem was and how they could give to help solve that problem.
We included a story that illustrated the problem.
We asked donors to give multiple times throughout the letter.
The letter was FOUR PAGES LONG, plus there was a full-sized reply sheet.
The font was large and readable (15 pt!).
And the design was simple… a lot like plain old letterhead with a few design elements.

I printed out the letter and walked into my boss’s office. I watched his facial expressions as he read it.

Nothing.

And then he said,

“Sarah, I don’t know if this will work. I’m somewhat skeptical. But let’s try it.”

“But let’s try it” – these turned out to be the magic words.

That letter where I followed FUNDRAISING rules raised five times what the previous year-end appeal raised.

And it changed the way we did direct mail and email fundraising.

Even though the new way of doing things was a lot more effective, it wasn’t all smooth sailing.

But it turned out the things I learned served me well, even when the world changed completely.

Next time… fundraising when the world turns upside down.

Comment here or find me on Twitter @sarahlundberg.

Read the series

But I’m Not a Fundraiser… Going from Marketer to Fundraiser
The Magic Words in Fundraising: “Let’s Try It” (This post)
Fundraising when the world turns upside down…

5 Tips for Getting Internal Feedback that Doesn’t Make You Scream

Sarah Lundberg | August 18, 2022August 16, 2022Repeat

Picture this:

You create a high impact direct mail fundraising piece. You have a strong fundraising offer. You write using a structure that is proven to work. You use simple language that is easy to understand.

Now it’s time to…

(drumroll…)

…get internal feedback and approval so you can send your mailing to donors.

(cue: terrified scream…..!!!!!)

Here are five tips to help make this process easier so you get feedback that DOESN’T make you scream.

Keep your feedback list small. Who absolutely MUST see the mailing before it can go out? Keep that list to one or two people, including the letter signer. If your list is more than two, have a conversation with your boss and see who you can gently release from this process. When people at your organization give feedback without understanding direct mail fundraising, you end up with a less effective mailing.
Ask for “feedback” rather than “edits.” When you ask for “feedback” you leave room for YOU to use your training and discretion to make a change or not. When you ask for “edits” you may give the impression that you will make the changes… all the changes… that are sent your way. Cue the screaming.
Give context before asking for feedback. When you ask for feedback from someone who is not trained in fundraising, they may inadvertently remove the things that make the piece effective. Give them a heads up about the important parts of the piece that need to stay the same for the piece to raise money. (cough – hands off the first four paragraphs and the P.S.!)
Be specific what feedback you are asking for. When you ask for general feedback, you will get a range of opinions that are not helpful. Ask specifically for what you want. Factual corrections? Design input? Grammatical proofing? Final approval from the signer? Ask for what you want specifically from each person on your feedback list, and you will filter out some of the opinions that don’t help get the job done.
Give them a due date… and build in some cushion time. Make sure your mailing doesn’t get derailed because it’s sitting on a pile somewhere. Be clear about the due date, and follow up to make sure you get the feedback when you need it.

Getting internal feedback can be a frustrating process, but it doesn’t have to be. These five tips will help you get the feedback you need without wanting to scream. Give it a try and let me know how it goes by commenting on this post!

LIST of what to “repeat” to save time and raise more money

Steven | March 3, 2022March 3, 2022Repeat

I know the idea of “repeating” fundraising you’ve done before doesn’t make sense at first. And it can feel weird.

That’s why I want to talk about the secret of “repeating” – just think of it as a tool that savvy fundraisers use to save time and (surprisingly) raise more money.

What We Mean By “Repeat”

When we say you can “repeat” something, here’s what we mean in a nutshell: do the same thing again, but slightly differently.

Send the same letter again, but slightly reword it
Send the same email again, but slightly reword it
Run the same event again, but with a different beneficiary speaker
Send the same letter again, but with a slightly different design

Are you picking up what I’m laying down?

And in some cases you can send the exact same thing. Same email. Same letter. We’ve done both of them and they’ve both worked:

My podcast partner Jeff Brooks tells a story about an organization that sent an appeal every month. One month it accidentally sent out the exact same appeal that it sent the previous month – and it raised more money the second time!
I think about an organization that took half their donors and sent them the same exact email the last four days of the year. Those donors gave more than the other half of their donors who received four unique emails.

Because remember:

Most of your donors aren’t paying that close attention
Many donors need to hear something twice (or more) before they pay attention and really think about it

When To Repeat Letters And Emails

Here’s how to repeat your appeal letters and your emails.

If you are doing something that you did the year before, you can repeat it.

Say you send out a Thanksgiving appeal last year, and you’re going to do another one this year. The first thing to do is to look at last year‘s Thanksgiving appeal and its results.

If the results were better than the previous year, repeat it. Don’t write a completely new email. Don’t design a completely new letter. Make only the minimal number of changes you need to make.

The same is true for anything you do each year. Here’s a list of things we’ve repeated to great success, and I’m sure there are more examples:

Year-end / Thanksgiving / Back-to-School / etc. – letters & emails
Facebook campaigns
Events
Giving Tuesday
Renewal
13^th Gift
Sponsorship/monthly giving upgrade campaigns
Monthly giving recruitment

You name it. If you do it every year, you should be repeating it and making slight tweaks to make it better, not reinventing the wheel.

When You Repeat, Watch Out For…

Here’s what to watch out for when you’ve decided to repeat a fundraising tactic…

Any detail that was true last year, but not this year. You need to update anything that’s not true. New ED? Update the name at the end of the letter. This year’s “Thanksgiving Meal” costs $1.93 instead of $1.92? Update the letter. Your organization now rescues Wombats? Add “wombats” to the list of animals you rescue.
Does the story need to be updated? Many letters contain a story about a person that illustrates the need. That story should be swapped out and replaced with a new story. But the rest of the letter doesn’t have to change.
- Note: this is true for events as well.
Doing too much. Don’t make too many changes just because you’re in there.

Story Time With Steven

I used to write appeal letters and emails for The Salvation Army. They are a fundraising machine who has all of this down to a science. (You might read that they are a “fundraising machine” and think, “Well, that would never work with my donors.” Please be open to the idea that it would work. Many of your donors also give to the Army.)

Most of the time I would receive the following instructions when it was time to write a letter:

“Here’s last year’s letter. It worked great. Update it for this year and change only what’s absolutely necessary. Do not mess this up.”

Inspiring!

No, not really. At least if you’re a ‘creative type’ like me.

But that’s how you build a mature fundraising program that raises the big bucks. You take something that works. You repeat it. You refine it. You look for little ways to make it better. You watch the results closely and look for what donors love, as told through their giving.

Over time you build a money-raising machine that allows you to do so much good in the world that people come to learn fundraising from you.

Listen, a lot of people don’t like hearing this. They want to be creative. They want to love the fundraising they send out.

I’m the same way. I get bored writing the same emails for the second (or tenth) year in a row.

But over time, if you look at the results, it becomes really obvious that if you repeat what worked before, you’re going to raise more money.

Please trust me – I’ve banged my head against that wall enough time to have a small dent in the middle of my forehead. (Well, actually that scar is from my sister throwing a Hot Wheel at me, but it’s a better story if it’s a fundraising scar.)

You are going to be tired of what you’ve been doing. So will your boss and your Board. You’re going to want to do it differently. You’re going to want to ‘come up with a new theme for this year’!

Don’t give in. Keep doing what’s been working great. You’ll raise more money each year.

If you invent a new approach each year you’ll be causing two problems: #1, you’ll be raising less money; and #2, you’ll be taking a LOT of time you could be using to do something else. Like, you know, focusing on major donors, where 90% of your individual donations come from. Or acquiring new donors, who are the future of your organization.

But Whither Innovation?

I’m going to write a post later this month on ‘how to innovate when you’re in a culture of repeating what’s worked in the past.’ Because you have to innovate.

But you want to innovate in a way that minimizes your risk. And I’ll share how to do that. But here’s an analogy to tide you over…

If you’re Apple, do you decide to stop making the iPhone and replace it with something completely new? No. You keep on updating, tweaking the iPhone to make it better each year. And you keep releasing different versions of the iPhone to try out new ideas.

Sheesh

Enough rambling. I hope the concept of “repeating” is making sense. I know it’s not how normal nonprofits operate. But it’s one of the secrets that savvy fundraisers have discovered – and you should be using it. You’ll save time, and you’ll raise more money.

If you’d like to have me help your organization know what to repeat – or to tweak what you’re doing to make it even better – get in touch!

This post was originally published on June 7, 2018.

Greatest Hit: Five Tips for the First Sentence of Your Next Newsletter Article

Steven | January 20, 2022January 20, 2022Report

The following post is one of the most popular posts in the history of this blog.

I’m reposting it because you might be new to the blog, or you might be like me and need to hear a piece of advice more than once before it really sinks in.

This post proved helpful to thousands of people, I hope it’s helpful for you!

The first sentence of every newsletter story is really important.

Don’t do what most nonprofits do. They assume that all donors read to the end of all articles. I routinely review newsletters where the most powerful parts of the stories are in the last paragraphs – where very few people will see it. Because all the eye-tracking studies show that most donors don’t “read” your newsletter. They scan it.

So, you want to work hard on the first sentence of your newsletter articles and stories. If the donor likes your first sentence, she’s more likely to read your second sentence, and so on.

And you don’t have to be a “writer” to make the first sentences of your newsletter sing. But you do have to think about them differently. I have 25 years experience that testifies that the following ‘ways of thinking differently’ about how your start your newsletter articles will help you raise more money.

Keep it simple

Make it short and easy to read. No long sentences. No complex sentences with multiple clauses. Your reader should be halfway into the second sentence before she realizes it.

Now you have momentum. Now you have a greater chance your donor is going to get the message you’re sending her.

Good Example: “Ebola took everything Elisabeth had.”

It’s not about your organization

The first sentence of any newsletter article should never be about your organization or staff.

The most successful newsletters are written with the purpose of showing your donor what her gift accomplished. Not to talk about all of the things you’ve been doing or have coming up. Because more people are reading your newsletter wondering “I wonder if my gift made a difference?” than are wondering “I wonder what the organization has been working on?”

So, your first sentence should be about the donor, or about a beneficiary.

(And remember: as your donor is deciding whether to read your story or not, she is in a hurry and has other things asking for her attention. So, if your first sentence is about your organization or staff, she’s just not as likely to keep reading.)

After all, would you be more likely to keep reading if the story was about something amazing you helped do, or something an organization you support is working on?

Bad Example: “After landing in the capital city of Kinshasa, The Democratic Republic of Congo, our team traveled inland to a village outside the town of Kivuvu.” Why would a busy donor keep reading?

Good Example: “Thanks to you, Sarah’s life turned completely around.” Bonus points for including the donor and a beneficiary in the very first sentence!

It’s the start of a summary

I need to do an entire post on writing newsletter stories. But here’s one of my tricks; the first paragraph is often a summary of the whole article.

Why? Because most people are not going to read the whole article, but you still want them to get the message you’re trying to send. So if you summarize the message in a compelling way two great things happen:

More people get the message you’re sending
More people will read the whole thing

Good Example: “Your gift did something simple but life changing for a mother named Teri Maes, and you might have saved the lives of her two sons.” This one is a little long, but it summarizes the whole story AND includes the donor!

Don’t start with a statistic

In a nutshell, experts love statistics. But donor’s don’t.

Experts like you, your staff, and your incredible program people love statistics. Statistics are meaningful to experts because they provide context, show progress, and show expertise.

But that’s not what most donors are looking for. They are looking for a quick, easy way to know whether their gift to your organization made a difference. That’s usually a story of a beneficiary, with a little editorial content for how the donor’s gift helped the beneficiary.

Starting with a statistic immediately reduces the number of people who will keep reading because it asks the donor to understand something new and then understand why it’s important or helpful. That’s a lot to ask of a non-expert donor who is moving fast.

She’d rather read a story, my friend. So start with a story.

Bad Example: “Only one in nine children in our great state will ever go to a symphony.”

Drama! Action! Peril!

I’m going to quote my post on appeal letters on this one:

“Fill it with drama or make it interesting to your donor. Drama and tension are two of the best tools you have for engaging their interest. Or make it something that would be interesting to your donor – which is likely something different than would be interesting to you!”

My best one-liner about this is, “You want to write like the National Inquirer, not National Geographic.” That probably over-dramatizes it, but drama and emotion catch people’s interest. Most nonprofits assume they have their donor’s interest – and that’s a bad assumption.

Bad Example: “Drs. Martha and Robert Bryant strive to use their medical practice to make an impact.” Who are those people? Why should the donor keep reading?

Good Example: “The first night Jacqueline went to community theater, her life changed in the second act.”

So as you go to work on your next newsletter, here’s what I hope you’ll remember:

Very few people will read an entire newsletter article. So get to the point very quickly, summarize it, then tell the full scope of the story.
To increase the chances that your donor will read more, make your first sentence easy to read and interesting to her!

This post was originally published on February 2, 2018.

All Cars are the Same and Unique

Steven | February 9, 2021February 9, 2021Ask

When we work with nonprofits for the first time, we run into a situation again and again.

We present fundraising we’ve created for them and someone will say…

“But… this will make us look like all those other organizations. How can that be good?”

(Perhaps weirdly, when I hear them say it, I know we’re on the right track. But I’m getting ahead of myself.)

There’s a deep vein of distrust of fundraising that “looks and sounds alike.”

Many small- to medium-sized nonprofits I know actively work hard to make their fundraising look and sound different from other fundraising they see.

They want their fundraising to be unique.

Unfortunately, in their pursuit of uniqueness, most nonprofits cause themselves to raise less money than they could.

The best way to illustrate this is through a simple analogy. I want you to think about cars…

What Cars Can Teach Us About Fundraising

From one perspective, there’s a remarkable amount of uniqueness among cars. There are two-door cars, there are four-door cars. There are trucks. There are family cars. There are sports cars. There are different colors, there are different curves. Massive differentiation.

But from another perspective, all cars all “look and sound alike.” They all have four wheels. They all have windows on the front, back, and sides. They all have doors. They all have steering wheels. They all have mirrors so you can see behind you. Cars are all the same!

That “sameness” is a result of 100+ years of trial and error as the car industry identified the common set of attributes that a car needs to have to be functional and successful.

And after a car has those attributes, it gets customized to become unique.

The same is true for direct response fundraising…

The “sameness” of successful direct response fundraising is a result of 70+ years of trial and error as the fundraising industry identified the common set of attributes that an appeal or e-appeal needs to have to be functional and successful.

And after an appeal or e-appeal has those attributes, it gets customized to become unique.

The trick is to know what the attributes are. And to start with them.

These are things like “an appeal needs to be easily readable by a 75-year-old” and “the writing has to work for people who read and for people who scan.”

Those – and a host of others – are the windows, the steering wheels, the four wheels.

What happens too often is that nonprofits design cars that have five wheels, no windows on the left side, and the steering wheel in the back.

Can you get somewhere in that crazy car? (In other words, will you get some donations?) Sure. But you’re not going to make it as far as you could.

So What Do I Do?

I wrote this to help the organizations who “don’t want our fundraising to look like those other guys” to have another way to approach this situation.

Here’s my advice:

Know that doing direct response fundraising (appeals, newsletters, e-appeals, etc.) is different from other types of fundraising.
Learn the “attributes” and best-practices
As you create your direct response fundraising, focus first on the attributes that will increase your chances of success.
Then (and only then) focus on how those attributes look and sound coming your organization.

All successful direct response fundraising tends to look, sound, and feel the same. When your fundraising starts to sound like other professionally-produced fundraising, it’s a sign of success, not failure.

Uniqueness in fundraising, in and of itself, usually leads to raising less money.

But you know what’s unique and successful? Your organization sending out fundraising that has all the attributes of successful direct response fundraising. You are the only organization in the world who can do it. And when you do it, your donors will respond far beyond your expectations.

A Note to Leaders

Steven | January 5, 2021January 6, 2021Ask

This is a note to Leaders of organizations who want to raise more money this year through the mail and email, or who need to raise more money through mail and email because you are still unable to have events and meet with donors.

You’ll raise more money faster if you can cultivate an attitude that each piece of mail or email your organization sends out is an experiment and an opportunity to get better.

Organizations that get better at direct response quickly do not treat every piece of fundraising as precious. They look at each piece as:

An opportunity to raise money
An experiment that might work
A data-producing effort that will be learned from
A chance to stay “top of mind” with their donor (in contrast to all those organizations that “go dark” for weeks and months at a time)

And here’s what I see in organizations that do not get better quickly:

A belief that each piece is something precious.
A deep fear of offending anybody, and a belief that any offense would cause outsized negative consequences.
Large approval teams. Everyone who sees it is allowed to make changes.

A Structure for Quick Improvement

It’s probably too much to ask a blog post to change the beliefs an organization has about mail and email fundraising, the “story they tell themselves” about mail and email fundraising.

But here is a structural recommendation for how the fundraising gets created that can help…

After a draft of an appeal or e-appeal is created, a very small number of people review it.
Reviewers can submit suggested changes, but not make changes.
No more than three people are allowed to make changes, and preferably fewer.
If a Reviewer’s suggested edits or changes are not accepted, they are told why.
After appeals or e-appeals are sent to donors, anyone in the organization can comment on it. The person in charge of the fundraising decides whether to take the comments into consideration for future fundraising, or not.

Cascading Benefits

This structure has several cascading benefits…

The person or team who creates the fundraising saves time and can focus on their expertise → The team then creates more pieces of fundraising → This allows more fundraising to be sent to donors → This speeds up the pace of learning what works and what doesn’t → This increases donations → This increases donor retention.

Another benefit: this structure will help you attract and retain better fundraising talent.

But you have to trust the structure and the process. You have to trust the fundraising team. You have to trust the skills they’ll develop.

Show me an organization structured like this, with a team that uses data and best practices to make decisions instead of having to make the edits from Bob in Accounting, and I’ll show you an organization primed to learn quickly and raise more money in 2021.

The Big Shift

Steven | October 27, 2020October 27, 2020Ask

When most organizations write an appeal letter, they believe that the letter needs to convince the donor to support the organization.

That approach results in appeals that don’t raise as much as they could.

There’s a simple shift in thinking that results in appeals, e-appeals and newsletters that raise more money…

The Big Shift

The “shift” is this: moving from “trying to get the reader to support our organization” to “trying to get the reader to do one powerful thing for one beneficiary.”

That’s the Big Shift.

And when you write a letter that asks your reader to do one powerful thing for one beneficiary, you end up with a letter that raises more money.

Because asking a donor to support your organization is a Big Ask. It means supporting your vision, your strategy, your cause, your accounting, your staffing structure, your… everything.

That’s a Big Ask because it asks your donor to do a lot. That’s fine when you’re talking to a Foundation, or submitting a long application for a grant.

But not when you’re doing direct response fundraising and you have your donor’s attention for a few seconds.

You want to make it easier for them to say “yes,” not harder. You need to make the shift.

You get the idea.

When you ask for something smaller, you’ll get more yesses. And you’ll get more second yesses and third yesses. Then you’ll raise more money.

What Happens Next

Here’s what happens when you internalize this shift…

Your appeal letters become easier to write. Because rather than trying to convince them to support your whole organization, you’re just trying to convince them to do one thing for one beneficiary.

And you raise more money. It’s a proven approach.

Pushback

As you make the Big Shift, you’ll notice something.

When you write appeals, you’ll find yourself (out of habit) inserting boilerplate copy about your organization – those phrases you’ve always used in the past.

And you immediately notice that those boilerplate phrases make your letter less interesting and less powerful.

You’ll start to see how the way you used to communicate was boring to everyone but insiders and core donors.

And you will see how neither of those things make your letter more likely to convince a donor to do one meaningful thing for one beneficiary.

The Big Fear

The big fear that organizations tend to have around this approach is this: if I ask for something smaller, will my larger donors start giving smaller gifts?

The Leap

The “big shift” is one of the shifts in thinking that helps organizations make “the leap” to the next level of fundraising success.

It helps them create fundraising that is attractive to more people than just insiders and core donors. It helps them create fundraising that acquires more new donors. It helps them grow.

The Big Shift at Year-End

If you want to make the Big Shift in your year-end letter, check out our new training.

It’s just $40 and when you’re done with the training, you’ll be done with your year-end letter.

It shows you exactly how to write a powerful letter – that asks your readers to do something easy instead of something hard – that will raise you more money at year-end this year.

The training is video-based and step-by-easy-step. One option has you finished with your letter in 30 minutes. The other option has you done with an even better letter in about 90 minutes.

The Time to Shift is Now

Making it easier for your donors to say “yes” is a tool – a way of thinking – you should use to fund your mission. So make the “big shift” and start raising more money!