3 things your donors should be able to find on your website

Fundraising is Beautiful Podcast

Your nonprofit website does a lot of things. If you want it to be helpful to your fundraising, make sure it has these three elements:

  1. Information that tells them than can trust you.
  2. A clear statement of what you do.
  3. Easy-to-use donation form(s).

That’s not a complete list of everything you should have — just three musts you’ shouldn’t let slip. These things will help you raise more money, both online and offline.

5 ways to drive away donors

Fundraising is Beautiful Podcast

Are you getting too much fundraising revenue? Do you need fewer donors to support your work? Here’s how you can help solve that problem:

  1. Write and design for your coworkers (or yourself).
  2. Change the subject between your acquisition and cultivation messages.
  3. Educate your donors.
  4. Develop your website differently from your offline messages.
  5. Have sloppy donor data.

Branding for real-life fundraisers

Fundraising is Beautiful Podcast

Here’s an excerpt from the new book The Money-Raising Nonprofit Brand: Motivating Donors to Give, Give Happily, and Keep on Giving.

Find out what branding can and should do for your fundraising, and why it often doesn’t. Learn how fundraisers are like forklift drivers, and what you can do to build a money-raising brand for your nonprofit.

The Money-Raising Nonprofit Brand is available at:

How to learn when you can’t test

Fundraising is Beautiful Podcast

Everyone knows that direct-response testing is the path to the truth in fundraising. There’s just one problem: The large majority of nonprofit organizations cannot do direct-response testing. Their quantities are too small and/or they don’t have the budget to pay for testing.

Here are three ways to learn the right things to do when you can’t test:

  1. Read books about fundraising.
  2. Read blogs about fundraising. (See our blogroll over there to the right for some of the best fundraising blogs.)
  3. Donate to larger national organizations so you can observe how they do it.

Getting the most out of survey research

Fundraising is Beautiful Podcast

Survey research can lead your fundraising badly astray. Focus groups can kill the strongest fundraising programs. If you use them wrongly. There are great ways to use qualitative research to best your knowledge and inform your strategies. Find out some of the pitfalls as well as the gold nuggets of surveys and focus groups.

Fundraising on the radio

Fundraising is Beautiful Podcast

In this ear-opening interview with radio veteran Scott Wilder of TrueSense Marketing, you’ll learn what it takes to find donors and raise funds using the radio. In some ways, it’s just like fundraising in any other medium. In others, it’s a whole new world! But chances are good you can make this powerful medium work for you.

Donor Retention, Part 3: Why Donor Retention Is Down

Fundraising is Beautiful Podcast

Understanding the problem can lead us to the solution. Here are four of the most important causes of donor attrition:

  1. Increased competition — more organizations are asking.
  2. Donors are consolidating their giving — more money going to fewer organizations.
  3. Generational change: Boomers are rapidly replacing the WWII Generation as donors, and their needs are different — more difficult for fundraisers to meet.
  4. Professional dilution. Not enough experienced, well-trained professional fundraisers to meet the growing demand.

Donor Retention, Part 2: Four Simple Principles for Keeping Your Donors

Fundraising is Beautiful Podcast

Keeping your donors means developing relationships — two-way “conversations” with each donor about your cause. Follow this simple framework, and you’ll keep more donors for longer:

  1. Ask often and well.
  2. Thank promptly and well.
  3. Report back on the impact of the donor’s giving.
  4. Repeat the first three steps over and over again.

This is your path out of the recession and the retention problems that are plaguing fundraisers everywhere.

Donor Retention, Part 1: 5 Reasons Donors Leave

Fundraising is Beautiful Podcast

Donor retention is down across the fundraising industry. Here are five of the most common causes of donor attrition — and what you can do to overcome them:

  1. Poor receipting
  2. Not enough communication
  3. Not enough reporting back
  4. Online and offline communications out of sync
  5. Acquisition and cultivation out of sync

The good news: You can change each of these attrition-driving things!