Create things your donors can READ

read

The other night I went to a new pizza place with my parents.

As we walked up to the restaurant, I began to think the place might be a little too… hip… for us.

We got seated at a booth in a dark dining room and we each were handed our own tiny menu.

I looked at the menu and… I couldn’t read it! I moved it closer to my face, then further away. I squinted. Not much help.

9-point font, maybe even 8-point. Muted red text. Dark cream-colored paper.

Did I mention the room was dark?

Ugh.

As I looked around the room, I began to wonder. Do they not want us here?

Here’s the thing. This what happens to your donors all the time! At a pizza place. In the grocery store. And sometimes when they open your fundraising letter.

They can’t read it.

The thing is, I’m not THAT old. I’m about 25 years younger than your average US donor.

And I won’t go back to that pizza place again.

Do you want your donors to feel like that? I imagine not!

The most fundamental thing you can do to honor your donor and let them know they matter is to send them stuff they can read. WITHOUT squinting.

This is an EASY thing to do. But so many organizations ignore this easy thing due to brand guidelines or the blissful ignorance of being under 40 years old when you can still read everything with no problem!

Here’s where you can start to create communications your donor can actually READ:

  • Black text (not a hip shade of charcoal – black!)
  • White background (no graphics behind the text)
  • 14-point font (absolutely no smaller than 12-point!)

Done.

The stakes are high here.

If your donor can’t read your materials, she is less likely to send in a gift. And if she doesn’t send in a gift, that affects your ability to carry out your mission.

So take it seriously!

Your donors will thank you.

Sarah

Print Newsletter Design: Readable and Scannable Above All Else

Newsletter design.

For the smaller nonprofits out there, who don’t have super-pro Designers creating their newsletters, do not worry.

Your newsletter does not need to have fancy or complicated design to be successful.

In fact, fancy and complicated design usually lowers readability – which lowers the effectiveness of your newsletter.

What you’re going for is “clean and easy to read.”

Here are a bunch of examples – kept purposefully small. You will be able to tell at a glance which ones are readable… and which aren’t. 

This, Not That

This cover…

Not this cover…

That second cover has too much going on. I think there are six elements in the header alone. Too much copy. Seven different type treatments.

This interior page…

Not this interior page…

That second interior page has far too much copy. The one photo is too small. 

This back page…

Not this back page…

The second back page has waaay too much “reverse text” (white text on a dark background) which is very hard to read for older donors. Plus it’s a self-mailer, which raises less money than newsletters that follow the format taught in these blog posts.

The lesson here: look at your newsletter from a few feet away. Does it look friendly?  Easy to read?  Or does it look thick with information and visually cluttered?

That’s Fine, But What Do I Do?

Here are the general newsletter rules we live by:

  • Not too much text
  • 13 point typeface or larger
  • Headlines, subheads and picture captions should always be in a high-contrast color (preferably black)
  • Use reverse text only when it’s a couple/few words in larger type
  • Black text on a white background is always the most readable
  • Don’t put your text in colors that are low contrast (they are harder to read for older donors). 
  • 2 or 3 text columns max

Know What’s Most Important

The trick is to know what’s most important.

If you’re judging your newsletter by asking, “Does it look nice and use our brand colors?” you’re asking the wrong question.

The first, most important question is, “Is it easy to read and convey our main message in a couple seconds?”

Nail that. Then add graphic elements and flourishes but keep the text readable. 

Because remember, it’s all about readability. If fewer people read your fundraising, fewer people give to your fundraising. So make your fundraising newsletter easy to read!

This post was originally published on July 23, 2020. Get a free downloadable “e-book” of this whole series here.

Newsletter Design: Readable and Scannable Above All Else

Newsletter design.

For the smaller nonprofits out there, who don’t have super-pro Designers creating their newsletters, do not worry.

Your newsletter does not need to have fancy or complicated design to be successful.

In fact, fancy and complicated design usually lowers readability – which lowers the effectiveness of your newsletter.

What you’re going for is “clean and easy to read.”

Here are a bunch of examples – kept purposefully small.  You will be able to tell at a glance which ones are readable… and which aren’t. 

This, Not That

This cover…

Not this cover…

That second cover has too much going on.  I think there are six elements in the header alone.  Too much copy.  Seven different type treatments.

This interior page…

Not this interior page…

That second interior page has far too much copy.  The one photo is too small. 

This back page…

Not this back page…

The second back page has waaay too much “reverse text” (white text on a dark background) which is very hard to read for older donors.  Plus it’s a self-mailer, which raises less money than newsletters that follow the format taught in these blog posts.

The lesson here; look at your newsletter from a few feet away.  Does it look friendly?  Easy to read?  Or does it look thick with information and visually cluttered?

That’s Fine, But What Do I Do?

Here are the general newsletter rules we live by:

  • Not too much text
  • 13 point typeface or larger
  • Headlines, subheads and picture captions should always be in a high-contrast color (preferably black)
  • Use reverse text only when it’s a couple/few words in larger type
  • Black text on a white background is always the most readable
  • Don’t put your text in colors that are low contrast (they are harder to read for older donors). 
  • 2 or 3 text columns max

Know What’s Most Important

The trick is to know what’s most important.

If you’re judging your newsletter by asking, “Does it look nice and use our brand colors?” you’re asking the wrong question.

The first, most important question is, “Is it easy to read and convey our main message in a couple seconds?”

Nail that.  Then add graphic elements and flourishes but keep the text readable. 

Because remember, it’s all about readability.  If fewer people read your fundraising, fewer people give to your fundraising.  So make your fundraising newsletter easy to read!

Read the series:

This post was originally published on July 23, 2020.

Newsletter Design: Readable and Scannable Above All Else

Newsletter design.

For the smaller nonprofits out there, who don’t have super-pro Designers creating their newsletters, do not worry.

Your newsletter does not need to have fancy or complicated design to be successful.

In fact, fancy and complicated design usually lowers readability – which lowers the effectiveness of your newsletter.

What you’re going for is “clean and easy to read.”

Here are a bunch of examples – kept purposefully small.  You will be able to tell at a glance which ones are readable… and which aren’t. 

This, Not That

This cover…

Not this cover…

That second cover has too much going on.  I think there are six elements in the header alone.  Too much copy.  Seven different type treatments.

This interior page…

Not this interior page…

That second interior page has far too much copy.  The one photo is too small. 

This back page…

Not this back page…

The second back page has waaay too much “reverse text” (white text on a dark background) which is very hard to read for older donors.  Plus it’s a self-mailer, which raises less money than newsletters that follow the format taught in these blog posts.

The lesson here; look at your newsletter from a few feet away.  Does it look friendly?  Easy to read?  Or does it look thick with information and visually cluttered?

That’s Fine, But What Do I Do?

Here are the general newsletter rules we live by:

  • Not too much text
  • 13 point typeface or larger
  • Headlines, subheads and picture captions should always be in a high-contrast color (preferably black)
  • Use reverse text only when it’s a couple/few words in larger type
  • Black text on a white background is always the most readable
  • Don’t put your text in colors that are low contrast (they are harder to read for older donors). 
  • 2 or 3 text columns max

Know What’s Most Important

The trick is to know what’s most important.

If you’re judging your newsletter by asking, “Does it look nice and use our brand colors?” you’re asking the wrong question.

The first, most important question is, “Is it easy to read and convey our main message in a couple seconds?”

Nail that.  Then add graphic elements and flourishes but keep the text readable. 

Because remember, it’s all about readability.  If fewer people read your fundraising, fewer people give to your fundraising.  So make your fundraising newsletter easy to read!


Read the series: